How to fix continuous crashing of an app

Question

This is what it shows when i try to open the opera browser. Ive been using it since its release and ive had no issues until recently which was due to an unknown application named Qustodio after searching for a bit which ive found out to be a parental control app. God knows how it got into my laptop. The laptop is only used by me and nobody else. But i still found it and removed it completely, Yesterday the same error occurred i removed it again and restarted my laptop. But it still doesnt work and crashes. The screenshot below was what i got in a split second. It crashes constantly without allowing me to click on anything. Other browsers work except Opera Stable and Opera GX Stable. I would love it if anybody could help me fix it. I dont really feel comfortable with other browsers.

Answer 1

Hello

Thank you for posting in Q&A forum.

Here are some steps you can try to troubleshoot:

1. Ensure that you are using the latest version of the Opera browser. Go to Menu > Update & Recovery and check for updates.
2. Sometimes, corrupted cache or cookies can cause crashes. Please try to clear the cache and cookies. 3. Extensions can sometimes cause conflicts. Disable all extensions and see if the crashes stop. If they do, enable the extensions one by one to identify the culprit.
3. Resetting Opera to its default settings can resolve many issues.
4. Some software, such as antivirus programs, can interfere with Opera. Temporarily disable your antivirus and see if the crashes stop.
5. Uninstall Opera completely and then reinstall it from the official website.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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