TTS Azure - Connection was closed by the remote host. Error code: 1011

Question

I am using the azure text to speech service with SDK with both python and java.
azure-cognitiveservices-speech package with python
com.microsoft.cognitiveservices.speech:client-sdk with java.

My request has been working for at least a year and suddenly not working anymore.
I have the pay-as-you-go plan on azure. No limits. No more requests than usual.

I get the error:
Error details: Connection was closed by the remote host. Error code: 1011. Error details: Internal server error. USP state: Sending. Received audio size: 0 bytes.

What should I do? Anyone having the same issue?

Answer 1

Hi Daniel Engelson,
Greetings & Welcome to the Microsoft Q&A forum! Thank you for sharing your query.

The error code 1011 typically indicates an internal server error on Azure's side.

• Verify if there are any ongoing issues with Azure services in your region by visiting the Azure Service Health dashboard. This can help determine if the problem is due to a temporary service disruption.
• Although you mentioned no limits, it's worth double-checking if there are any hidden quotas or limits being hit. Sometimes, increasing the CPU and memory allocation for your container can resolve such issues.
• Ensure that you are using the latest versions of the Azure SDKs for both Python and Java.
• Review your configuration settings to ensure they align with the latest recommendations from Azure. Sometimes, changes in the service might require updates to your setup.

I hope this information helps.