Hello,
Thank you for posting in the Microsoft Community Forums.
It sounds like you need to convert your user accounts to administrator accounts so that you can gain the necessary permissions. Here’s how you can do it:
- Log into an Administrator Account:
- Please log in using another account with administrator privileges.
- Open the Control Panel:
- Press
Win + X
and select Control Panel, or search for "Control Panel" in the Start menu.
- Press
- Navigate to User Accounts:
- In the Control Panel, go to User Accounts and then User Accounts again.
- Click on Manage another account.
- Select the Account to Change:
- Choose the user account you want to change to an administrator.
- Change Account Type:
- Click on Change the account type.
- Select Administrator and then click Change Account Type.
I hope the information above is helpful.
Best regards
Yanhong Liu