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Windows failed to install the following update with error 0x80073701

Anonymous
2025-01-29T17:48:46+00:00

Installation Failure: Windows failed to install the following update with error 0x80073701: Security Update for Windows (KB5049993)

No updates are able to install, getting the same error for any update: 0x80073701.

Host is a Windows Server 2016 x64

Windows Server Devices and deployment Install Windows updates, features, or roles

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  1. Anonymous
    2025-02-03T06:14:06+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to update.

    Please firstly run below command to scan some system files and check result:

    sfc /scannow

    Dism /Online /Cleanup-Image /restoreHealth

    Create folder C:\temp\cab 

    Download the update from Microsoft Update Catalog to C:\temp 

    Expand the .msu file to extract the .cab file by running below command in CMD: 

    expand -F:* C:\temp{.msu file name with extension} C:\temp\cab

    You will get a .cab file from last step, use the following DISM command to add package: 

    Dism /online /add-package /packagepath:c:\temp\cab{.cab file with extension}

    If there is no error, reboot the machine

    Have a nice day. 

    Best Regards,

    Molly

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  2. Anonymous
    2025-02-12T23:25:09+00:00

    Hello Molly,

    Thanks for the response. I have tried all above said steps but still it didn't work.

    1. sfc /scannow : completed successfully, didn't find any errors.
    2. Dism /Online /Cleanup-Image /restoreHealth : failed, error: 0x800f0906
    3. Dism /online /add-package /packagepath:c:\temp\cab{.cab file with extension} : failed, An error occurred - Package for RollupFix Error: 0x80073701 Error: 14081 The referenced assembly could not be found.
    4. Tried to reset the Windows Update Components, didn't work.
    5. Dism /Online /Cleanup-Image /ScanHealth : completed successfully, didn't find any errors.
    6. Event ID: 20 ; Installation Failure: Windows failed to install the following update with error 0x80073701: Security Update for Windows (KB5049993)
    7. DISM Logs:

    2025-02-12 14:37:23, Error DISM DISM Package Manager: PID=6760 TID=10068 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80073701)

    2025-02-12 14:37:23, Error DISM DISM Package Manager: PID=6760 TID=10068 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x80073701)

    2025-02-12 14:37:23, Info DISM DISM Package Manager: PID=6760 TID=10068 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock

    2025-02-12 14:37:40, Error DISM DISM Package Manager: PID=6760 TID=10068 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80073701)

    2025-02-12 14:37:40, Error DISM DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80073701

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  3. Anonymous
    2025-02-17T01:04:53+00:00

    Hello,

    Try run below commands to help fix:

    net stop wuauserv

    net stop cryptsvc

    net stop bits

    net stop msiserver 

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C: \Windows\System32\catroot2 Catroot2.old

    net start wuauserv 

    net start cryptsvc

    net start bits

    net start msiserver

    Close Command Prompt and reboot your PC.

    Best regards,

    molly

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  4. Anonymous
    2025-02-19T18:48:49+00:00

    We have executed the above shared commands, after restart once again tried to install the update but didn't fix the issue.

    Below is the cmd with error code details:

    C:\Windows\system32>Dism /online /add-package /packagepath:c:\temp\cab\Windows10.0-KB5049993-x64.cab

    Deployment Image Servicing and Management tool

    Version: 10.0.14393.4169

    Image Version: 10.0.14393.4169

    Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.7699.1.9

    [==========================100.0%==========================]

    An error occurred - Package_for_RollupFix Error: 0x80073701

    Error: 14081

    The referenced assembly could not be found.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

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  5. Anonymous
    2025-02-21T08:03:06+00:00

    Windows Client for IT Pros and Windows Server forums are moving to Microsoft Q&A

    We’re transitioning to Microsoft Q&A for a more streamlined experience. Starting 21 February, new questions can only be posted on Microsoft Q&A. Existing discussions will remain accessible here. 

    From the 26 February customers looking for support on Answers will be automatically redirected to Microsoft Q&A.

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