Hello
Thank you for posting in Q&A forum.
Here are some steps you can try to troubleshoot:
- Check Default Audio Device, make sure your TV is selected as the default audio device. If it's not listed, try connecting the HDMI cable while the TV is turned on and see if it appears.
- Update Audio Drivers.
- Enable Audio Output, make sure the TV is not muted and the volume is turned up.
- Disable Audio Enhancements.
- Restart Windows Audio Service.
- Sometimes, faulty cables or ports can cause audio issues. Try using a different HDMI cable or connecting to a different HDMI port on your PC.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best Regards,
Daisy Zhou
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