We can't open that page right now.

Natsumi Sawada 0 Reputation points
2025-02-27T06:19:45.2566667+00:00

Hello. Our employee is facing an error page when she try to login to her PC. Could you please help me to solve this error?

It says "We can't open that page right now. For security reasons, you'll need to visit the page from a browser or a different device. If you think you've reached this page because of an error, tell your organization's IT support you can't access https:// login.microsoftonline.com/WebApp/WindowsLogon/1".

I read a previous question and confimed on Microsoft Intune that Configure Web Sign In Allowed Urls are configured and if the policy we configured has applied to this device successfully.

I would appricieate it if you could assist me.IMG_9621

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Mars Shan-MSFT 235 Reputation points Microsoft External Staff
    2025-03-03T07:32:12.6933333+00:00

    Hello,

    It seems like the error message is related to accessing a specific webpage for login. Since you have already checked the Configure Web Sign In Allowed URLs in Microsoft Intune and confirmed that the policy has been successfully applied to the device, the issue might be related to the specific URL being blocked or restricted. To troubleshoot this issue further, you can try the following steps:

    1. Check if there are any firewall or network restrictions that might be blocking access to the URL.
    2. Verify if the URL https://login.microsoftonline.com/WebApp/WindowsLogon/1 is added to the allowed list in any security software or firewall settings.
    3. Ensure that the device has a stable internet connection and can access other websites without any issues.
    4. Try accessing the URL from a different browser or device to see if the issue persists

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  2. Herbert Spencer 0 Reputation points
    2025-03-06T19:05:08.0166667+00:00

    I am also getting the same message

    We can't open that page right now. For security reasons; you'll need to visit the page from a browser or a different device. i f you think you've reached this page because of an error, tell your organization's IT support you can't access https:/api.domainname.com/"number'/samlAuth

    I can reach the page from browser but not from the Windows login screen. how doI fix

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