Hi @My2ndLovE ,
a quota request should be possible with a Basic Support Plan.
But sometimes it is really difficult to figure out what to select during the creating a support request process.
Maybe this helps:
After clicking on Create a support request
on the bottom of the page I am able provide more details and I am able to submit the request.
(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten