Why doesn't SharePoint always show size photo in the data and doesn't show photo full screen?

Question

We load up photo's in SharePoint. All photo's have size 2100x1400 pixels. The size is automatically filled in in the data shown by the photo by SharePoint. But not always and not with every photo. If I open that same foto in Windows Fotoviewer, the size is visible as 2100x1400.

The photo, by which the size is not filled in automatically, is not shown full screen, but smaller.

I can't discover the logic why this happens with some photo's. Same camera, same Lightroom export size of 2100x1400 pixels.

Does anyone recognize this and has a solution for this?

Answer 1

Hi @Marjon Kunst,

Appreciate for letting us know your user experience.

Unfortunately, the behavior of SharePoint for storing pictures information and viewing pictures is designed by SharePoint. There is no way for us to modify it for now.

We are always looking for ways to improve SharePoint, and your feedback and suggestions are very valuable.

We suggest that you can make suggestions on this SharePoint Feedback portal about SharePoint's behavior in storing and viewing pictures. Your contribution will be highly appreciated.

If you still wish to find another way to solve the problem, the best way is to report it to the relevant team, who have a higher authority to get more information and find a better solution.

In this situation, I sincerely recommend that your Microsoft 365 admin, can follow the steps in this article and create a support ticket to contact online support.

Certainly, if you have any queries, do not hesitate to contact us. Please kindly note: we will always be standby to support you.

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If the answer is helpful, please click "Accept Answer" and kindly upvote it. It will be beneficial to more community members reading here. Your contribution will be highly appreciated.

Answer 2

Hi @Marjon Kunst,

Thanks for reaching out to us. We are very pleased to assist you.

First of all, regarding SharePoint displaying the pixel size of your images, I would recommend that you use a picture library to save your photos.

This particular file library is specialized for saving images and will automatically save the pixel size of the image when you upload it. You can check whether there is a problem with the pixel size of the image you are having problems with.

This is the step-by-step process for creating a picture library:

• Go to site content > New > App
• Click classic experience.
• Search picture library and create it.
• You can go back to your site content and see the newly created picture library. The library defaults to the Tiles view, you can switch to the List view to see the pixel size of the images.

Regarding the display of pictures, SharePoint's main responsibility is to save pictures. SharePoint only has preview functionality for pictures and does not support very granular image viewing.

You can select your picture > Preview > View Original.

Alternatively, you can choose to open your pictures in the app. The pictures are synchronized to your OneDrive, and you can download them to your computer and then select your app to open them.

If you have any questions, please do not hesitate to contact me.

Moreover, if the issue can be fixed successfully, please click "Accept Answer" so that we can better archive the case and the other community members who are suffering the same issue can benefit from it.

Your kind contribution is much appreciated.