How do I log a ticket to release an SQL MI logical name?

Question

I need to have an SQL managed instance logical name released before the 7 day default timeout. How do I log a ticket to ask for this directly? All options via the Azure portal lead to self-led diagnosis and no end path to log an actual ticket. It's been a while, I didn't realise it was so difficult to log a ticket these days!

(there doesn't seem to be a tag for SQL managed instance for the Tags field on this question...?)

Answer 1

Go to the Azure Portal and sign in with your credentials.

• In the Azure Portal, click on the "Help + Support" option in the left-hand menu.
• Alternatively, you can search for "Help + Support" in the search bar at the top of the portal.
• Click on the "Create a support request" button.

Fill in the Support Request Form:

• Issue Type: Select "Technical".
• Subscription: Choose the subscription associated with your SQL Managed Instance.
• Service: Select "SQL Database Managed Instance".
• Problem Type: Choose an appropriate category, such as "Configuration and Setup".
• Problem Subtype: Select an appropriate subcategory, such as "Logical Name Release".
• Summary: Provide a brief summary of your issue, e.g., "Request to release SQL MI logical name before 7-day timeout".
• Description: Provide a detailed description of your issue, including the logical name you want to be released and any relevant details.