Issue with Microsoft 365 Developer Program Signup

Question

I am writing to report an issue I am experiencing while trying to sign up for the Microsoft 365 Developer Program. I have followed the steps outlined on the Microsoft Learn website, but after entering my personal details and phone number, I do not receive the verification code message. Instead, I receive the following error message:

"We can't continue with the signup process right now due to an internal server error. Please try again later.

MS-CorrelationId: 00000000-ea3c-444e-a33c-9af16e48c928

Code: 50001"

I have tried signing up multiple times, but the error persists. I have also tried clearing my browser's cookies and cache, using a different browser, and verifying my internet connection, but none of these actions have resolved the issue.

I noticed that another user has reported the same problem on the Microsoft website on February 2nd, but has not yet received a response.

I would greatly appreciate it if you could investigate this issue and provide me with a solution. I need to access the developer account to continue with my studies and use the online tools.

Thank you for your time and attention

Answer 1

1. Clear your browser cache and cookies: Sometimes, old data can cause issues.
2. Try a different browser: Use browsers like Edge,
3. Attempt incognito/private browsing mode: This can help bypass any cached data.
4. Try different phone numbers: Sometimes, the issue might be with the phone number itself.
5. Check Microsoft Service Status: Ensure there are no related issues reported.
6. Wait and retry: Sometimes, waiting a few hours and trying again can resolve the issue.

If the problem persists, you might want to reach out to Microsoft Support for further assistance. You can also check the Microsoft Community forums for any updates or similar issues reported by other users

Set up a Microsoft 365 developer sandbox subscription

Developer Program | Microsoft 365 Dev Center

You said:

The Microsoft 365 Developer Program and Power Apps are related but distinct programs.

The Microsoft 365 Developer Program offers developers a free Microsoft 365 E5 developer subscription, which includes access to Microsoft 365 apps and services for development purposes

1

. This program is designed to help developers build solutions that integrate with Microsoft 365, such as custom apps, add-ins, and workflows.

On the other hand, the Power Apps Developer Plan is specifically focused on enabling developers to create and test applications using Power Apps

2

. Power Apps is a part of the Microsoft Power Platform, which allows users to build custom apps with low-code or no-code solutions. The Power Apps Developer Plan provides access to tools and resources for building, testing, and deploying Power Apps.

While both programs aim to support developers, they cater to different aspects of the Microsoft ecosystem. The Microsoft 365 Developer Program is broader and includes a range of Microsoft 365 services, whereas the Power Apps Developer Plan is specifically tailored for building applications within the Power Platform.

If you have any more questions or need further clarification, feel free to ask!