![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 15%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,898 questions
Hi @Wong,
Welcome to Q&A!
Could you please let me know if there is any group policy that restricts the permissions for your account?
I reviewed the logs you shared and noticed that the installation attempt occurred multiple times. The error message is as follows:
2025-02-12 23:17:55> Program: Using PackageManager RegisterPackageByFamilyName attempt 3 out of 3
2025-02-12 23:17:55> Program: Registration status: Error
2025-02-12 23:17:55> Program: Registration error: System.UnauthorizedAccessException: Access is denied.
Access is denied.
It looks like the elevated permission is required to complete the operation.
To check the access, you could open CMD and run "net user youraccount". It indicates your account have the correct permission if the returned results contain the following information
If you don't have the permission, please contact your administrator and grant the permission to finish the installation.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our [documentation]](https://aka.ms/msftqanotifications)"https://aka.ms/msftqanotifications)") to enable e-mail notifications if you want to receive the related email notification for this thread.