Application Gateway Issue

Sandeep Kumar 0

I experience issues accessing specific pages or sections of your website hosted on a Windows Server behind an Application Gateway while other parts (like the home page) work fine, this could be due to several reasons

anashetty 2,040 Reputation points Microsoft Vendor

2025-01-30T18:09:33.78+00:00

Hi Sandeep Kumar,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Could you please share more details, so that I can assist you in detail. On what specific pages or sections are inaccessible? From when did you started experiencing this issue, did it happen before? Did you get any error messages when trying to access? Do the Application Gateway logs show any errors? If you want to add anything extra information so that it could be good for us to identify issue more quickly.
anashetty 2,040 Reputation points Microsoft Vendor

2025-01-31T19:23:10.8266667+00:00

Hi Sandeep Kumar,

Could you please share more details on the issue so that we can assist you further on this. Thank you.
anashetty 2,040 Reputation points Microsoft Vendor

2025-02-07T08:37:37.6833333+00:00

Hi Sandeep Kumar,

Did you get a chance to look into the answer, if you have any further queries, please let us know. If the answer is helpful, please click "Accept Answer" and "Upvote it"

1 answer

anashetty 2,040 Reputation points Microsoft Vendor

2025-02-05T06:29:15.51+00:00

Hi Sandeep Kumar,

As per my understanding from your query, I have provided troubleshooting steps:

The Application Gateway may be misconfigured to route only specific paths correctly while other paths might not be properly routed. Check the path-based routing rules.

If the website uses HTTPS, there may be SSL/TLS certificate configuration issues. Verify that certificate is valid and correctly configured, ensure that the Application Gateway's HTTP settings are configured to use the correct protocol.

Check the Network Security Group and Windows Firewall settings properly.

If you have any further queries, please do let us know. If the answer is helpful, please click "Accept Answer" and "Upvote it"
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anashetty 2,040 Reputation points Microsoft Vendor

2025-02-06T09:05:40.26+00:00

Hi Sandeep Kumar,

Did you get a chance to look into the answer, if you have any further queries, please let us know. If the answer is helpful, please click "Accept Answer" and "Upvote it"
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Application Gateway Issue

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