Azure ATP sensor issue -DC not visible under the security portal

Khushboo 0 Reputation points
2025-01-29T10:55:54.0633333+00:00

Hi,we have installed the Azure ATP sensor on 33 DC's. But one DC's sensor status was unhealthy. To resolve this, we have cleared the DC entry from security portal and again re-install the ATP but unfortunately this time the affected DCS is visible in defender portal. Upon checking, we found that it is listed as installed under Programs and Features, and the service is also present.

I found an error log file stored in the Azure ATP log under C:\Program Files. I have attached the image. Could you please review it and let me know the issue and the troubleshooting steps? I would really appreciate your help.

CDN media

Microsoft Defender for Cloud
Microsoft Defender for Cloud
An Azure service that provides threat protection for workloads running in Azure, on-premises, and in other clouds. Previously known as Azure Security Center and Azure Defender.
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Microsoft Defender for Identity
Microsoft Defender for Identity
A Microsoft service that helps protect enterprise hybrid environments from multiple types of advanced, targeted cyberattacks and insider threats.
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