Error Retrieving data when trying to log charts on metrics for Azure App service plan

Question

I have issues displaying data on charts. I cannot see the CPU or memory usage or any other metric. I have suscribed to Microsoft.Insights, yet this issue persists. There are no metrics shown in the metrics app

Answer 1

Hi @Christian Padilla
Thanks for the question and using MS Q&A platform.
1.Check that your account has the necessary access (How about Monitoring Reader or Contributor?) and is able to view metrics.

2.Confirm whether your app has provided any metrics over the period you chose. If data is missing at that time, the graphs will lack information.

3.Azure only presents data for the prior 30 days so make certain that you have chosen a proper time frame.

4.Certain metrics may not exist anymore. Check to see if the metric that you want to look at is active.

5.Check that your network or browser settings do not restrict connectivity to Azure Monitor because appropriate firewalls or ad block are enabled.
references:
Troubleshooting metrics charts.
https://learn.microsoft.com/en-us/azure/azure-monitor/essentials/metric-chart-samples?source=recommendations#website-cpu-utilization-by-server-instances
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