Unable to Connect to VM via RDP"

Question

VM Name isvm01 and Region is south central I am getting issue after creation of the virtual maching while connection to rdp i just getting a file that consist only virtual machine details but unable to load the virtual machine behavior when attempting to connect via RDP.

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Answer 1

Hi sriram,

Thank you for reaching out to the Microsoft Q&A platform.

Based on your question description we understand that you are unable to connect to VM via RDP.

Could you please from when you have faced this problem.

Meanwhile I would recommend you follow the below troubleshoot steps:

1. Reset Remote Desktop configuration.
2. Check Network Security Group rules.
3. Review VM console logs.
4. Reset the NIC for the VM.
5. Check the VM Resource Health.
6. Reset your VM password.
7. Restart your VM.
8. Redeploy your VM.

Please find the below document for your reference:

https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows/troubleshoot-rdp-connection

I hope this information is helpful. Please feel free to reach out if you have any further questions.

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Thank You.