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1,057 questions
Identity verification is Rejected and the account is suspended
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Nora Nora
0
Reputation points
I have updated the legal info yesterday and it shows the identity verification status rejects. I know that If identity verification is Rejected and you don't see a Fix now button, there's no further action required. The account is suspended. And I want to correct the primary contact name which I accidentally filled out the wrong one yesterday. What should I do for the next step?
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Junjie Zhu - MSFT 20,111 Reputation points Microsoft Vendor2025-01-23T02:40:26.56+00:00 Hello @Nora Nora ,
Welcome to Microsoft Q&A!
For your scenario, please open a free support ticket here: Contact Us. Sign in with your email address associated with your Partner Center account, go to Contact us tab, find Non-Technical Support - Dashboard, click "Ask Copilot".
You need to state your issue and ask Copilot to help you open a ticket.
Thank you
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