Azure Open AI Assistant Failure

AMOUALIAN Hesam 5

Hello,
Since yesterday we are facing failures regarding uploading files and using file search option of GPT and OpenAI Assistant.
When I check the vector side, I can see files are getting failed to be vectorised.
This is the problem in Sweden Central
Could you please check the problem, since we have huge traffic in the production.

Thanks

YutongTie-MSFT 53,731 Reputation points

2025-01-17T18:06:01.7766667+00:00

@AMOUALIAN Hesam Thanks for reaching out to us, it seems there was an ongoing issue with vector store file attach jobs in the swedencentral region, product team is monitoring the issue right now and I already contacted them to confirm if your issue was caused by the ongoing issue. Will let you know once we receive any response.

Regards,

Yutong
AMOUALIAN Hesam 5 Reputation points

2025-01-17T18:16:13.1666667+00:00

Hello @YutongTie-MSFT
Thanks for your quick answer.
I am working for Adecco and we have many products that use your resources.
It is crucial to fix to issue as soon as possible, since many users currently encounter troubles.
Looking forward to your feedback.

Thanks again
Hesam
AMOUALIAN Hesam 5 Reputation points

2025-01-17T18:19:02.0433333+00:00

Hello @YutongTie-MSFT

Thanks for your quick reply.
I am working for Adecco and we have many products using your resources.
It is crucial to fix the issue as soon as possible, since we have many users encountering issues.
Looking forward to your feedback.

Thanks again
Hesam

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