How do i renew my verification?

Question

Hi,

I got an email asking me to renew my verification before it expires on Jan 30th. But all of the items required to be verified are 'Completed' so I can't click into them and renew them. Can you help me figure out how to renew before my verification expires?

Thanks

Ronan

Answer 1

Hi Ronan Wall,

Thank you for reaching out to us on the Microsoft Q&A forum.

We apologies for the delayed response.

To renew your verification, start by re-verifying your domain. Visit the Home page of the Founders Hub and select "Re-verify Domain", then upload the required documentation, such as a domain purchase invoice, registry confirmation record, or a website displaying your organization’s name, address, contact information, and domain. Ensure that all supporting documents are dated within the last 12 months and that the startup name and address in your documentation match the details in your Founders Hub profile. If you encounter any issues during the renewal process, you can submit a support request by signing in to the Founders Hub Portal, clicking the "?" icon in the top-right corner, and selecting "Submit a Support Ticket." Be sure to include relevant documents or screenshots of any errors to assist with the resolution.

However, if you encounter any issues related to your account, the support team will be happy to assist you.

Please open a support ticket with the Founders Hub support team by following these steps: https://foundershub.startups.microsoft.com/signup?drawer_open=true please click on "Support" on this page to submit support ticket.

Please reach out to us if you have any other queries.

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