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Hi,
In Sept. 2024 I have bought an Office Licence for a Mac. This licence has been sold by AGM Software.
It was OK until today but now It does not work any more (the rule at the top does not allow to open a file nor to type a new one). It looks like if the licence which I have installed was a Preview licence which has now expired and not a real 2024 Licence as expected. AGM web site does not exist any more. It looks like I have been cheated.
Any help from you ?
regards,
Philippe
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Philippe .. exactly the same issue for me. Any luck with MS Support ?
I have sent an email to AGM and thay sent me a link for downloading a new Office file which is actually working. For how long time ? Who knows ....
That's good to know Phillipe ... what email did you use if you dont mind me asking ? was it a quick reply ?
And Blake ... absolutely .. I've been doing the same sort of maths in my mind to feel a little bit better about things :)
Sorry you've both had this Cluster Fu*k to deal with also
Cheers
I
I have sent my email to shop@agm-software.com and get an answer the next day
ok great .. thanks mate ... shall see what sort of reply i get
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I had the same problem, and took Philippe's suggestion to email shop@agm-software.com. They also emailed me back the next day with a new link to reinstall Office. So far it's working again, so thanks to Philippe.
Thanks for sharing the important information here!
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Hey guys, I had the same issue with the AGM Software purchase. Just got off the phone with Microsoft Support.
Unfortunately, it looks like we have been scammed. You will still have to sign into your Microsoft account and pay for the monthly or yearly subscription to get access to the apps again.
I did email the AGM Software email that they sent the invoice on. Haven't heard back nor do I expect to hear back after seeing their address is out of country with no phone number contact provided.
Sorry to hear you bought it in September to not get much use out of it. Fortunately I bought mine is June 2024 so got about 7 months of use before it went down. Seeing I have to now pay an extra $6.50 a month for a standard Microsoft Subscription, if factor I got 7 months for free that equals to $45.50 I didn't spend in subscription costs. So the $89.99 spent on the scam is really only a $44.49 hit. That helped me feel better about it at least.
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same thing for me ! can't use all my Microsoft Apps. I tried to reload it but the problem still there... just send an email to shop@agm-software.com... hopefully it will help.
Hi,
I'm sorry to hear about the problems you're having with your Office licenses. This sounds frustrating, especially since the AGM Software website is no longer available. Since AGM software is no longer available, contacting Microsoft support directly may be the best option. They can verify your license status and provide assistance. You can contact them through the Microsoft support website. If you suspect that the license you received is a preview or trial, Microsoft Support can help verify this and guide you on how to obtain a valid license.
Hope the information is helpful.
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