How to Determine Autopilot Enrollment Issues Due to Azure Outage?

Hernandez Cortes, Octavio Daniel 0 Reputation points
2025-01-14T14:57:34.4233333+00:00

What is the official source from Microsoft regarding outages affecting Windows Autopilot enrollment per region? Is there a way to set up notifications for such outages?

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Xenia-MSFT 3,675 Reputation points Microsoft Vendor
    2025-01-15T01:32:32.3+00:00

    @Hernandez Cortes, Octavio Daniel Thanks for posting in our Q&A.

    Based on my understanding, if Azure outage causes the Autopilot Enrollment issues, it may be a service incident. Generally, we can see a notification under Service health and message center in intune portal.

    https://learn.microsoft.com/en-us/mem/intune/fundamentals/tenant-status#service-health-and-message-center

    If you are not sure what affects Windows Autopilot enrollment, it is needed to check logs to find the cause.

    Hope it will help.


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