Cannot access my own Azure subscription (Free Trial) after removing Owner role

Question

Details I have a Free Trial subscription in Azure, and I’m the only user who originally set it up. Unfortunately, I removed my own “Owner” role (not sure how), and now I can’t manage the subscription at all:

• I get “Insufficient privileges” whenever I try to open Access Control (IAM) or assign roles.
• I can’t open a support ticket from the portal because I’m missing the Support Request Contributor role.
• I’m still on a Free Trial with remaining credits, and I don’t want to lose them by canceling.
• I can’t even delete the subscription to start over, because it says I have no permission to do that either.

I’ve tried:

• Signing in with the same account I used to set up the Free Trial.
• Checking my Azure AD roles; I’m a Global Administrator there, but that doesn’t automatically grant me Owner on the subscription.
• Attempting to “Elevate access” in Azure AD, but I’m still blocked from assigning myself the Owner role.

Question: How can I restore my subscription ownership (and billing access) so that I can continue using my Free Trial subscription — or at least delete it properly if needed? I don’t want to lose my

Details
I have a Free Trial subscription in Azure, and I’m the only user who originally set it up. Unfortunately, I removed my own “Owner” role (not sure how), and now I can’t manage the subscription at all:

• I get “Insufficient privileges” whenever I try to open Access Control (IAM) or assign roles.
• I can’t open a support ticket from the portal because I’m missing the Support Request Contributor role.
• I’m still on a Free Trial with remaining credits, and I don’t want to lose them by canceling.
• I can’t even delete the subscription to start over, because it says I have no permission to do that either.

I’ve tried:

• Signing in with the same account I used to set up the Free Trial.
• Checking my Azure AD roles; I’m a Global Administrator there, but that doesn’t automatically grant me Owner on the subscription.
• Attempting to “Elevate access” in Azure AD, but I’m still blocked from assigning myself the Owner role.

Question: How can I restore my subscription ownership (and billing access) so that I can continue using my Free Trial subscription — or at least delete it properly if needed? I don’t want to lose my credits, and I can’t proceed with any normal self-service fixes because I’m locked out.

Any help or guidance is much appreciated.

Thank you!

Answer 1

Hello Adrian,

Thanks for your question.

• Go to Entra and Under Properties, select Manage access.
• Enable Access management for Azure resources. This elevates your Global Administrator role to manage Azure subscriptions. Wait a few minutes.

After doing this, go to the subscription > IAM and see if you can elevate to to Owner role.

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola