GitHub Enterprise Benefits Error

Question

Hello. I activated Github Enterprise code through FoundersHub benefits. However, on the destination page, a Server Error (500) was displayed and it said that it was already in use without being able to activate it. It is unusable due to an error. Could you please reissue the code?

Answer 1

Hi 경영지원 플래닝고,

Please log in to the Microsoft for Startups Founders Hub, go to the Benefits tab, and select Redeem under Azure sponsorship. Ensure your credits are linked to your account. If your GitHub account is tied to another subscription or benefit, it may block redemption.

Steps to check:

• Log in to your Microsoft Founders Hub account.
• Navigate to Benefits.
• Verify if the GitHub Enterprise benefit is marked as redeemed.

Please note that there is no direct option to reset your redemption history. However, if you encounter any issues related to your account or credits, the support team will be happy to assist you.

Please open a support ticket with the Founders Hub support team by following these steps: https://foundershub.startups.microsoft.com/signup?drawer_open=true please click on "Support" on this page to submit support ticket.

Please reach out to us if you have any other queries.

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