Logic App throwing Connection Error : Invalid connection, please update your connection to load complete details

Question

Logic App throwing Connection Error : Invalid connection, please update your connection to load complete details

Rahul kumar 15

I am encountering a recurring issue with the Gmail connector in Azure Logic Apps. After creating a new Logic App, setting up the Gmail connection with a custom application (using my own Client ID and Client Secret), and adding subsequent actions, the connection unexpectedly breaks when I refresh the page or return to the designer.

Steps to Reproduce

Created a new logic app
Add an initial action using the Gmail connector: a) Use the "Bring Your Own Application" option. b) Provide the Client ID and Client Secret of my custom Google app. c) Authenticate and successfully connect to Gmail.
Following above, added another action that makes HTTP request when new email arrives.
Save the Design.

Now, Refresh the Logic App page or return to the designer view after navigating away.

Shireesha Eeraboina 2,320 Reputation points Microsoft External Staff

2025-01-08T04:40:04.1466667+00:00

Hi @Rahul kumar ,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Firstly, you have to Ensure you're using the Logic App (Consumption) resource type, as the Gmail connector does not work with the Logic App (Standard) resource type and double-check that the Client ID and Client Secret you're using are correct and that the OAuth consent screen is properly configured in your Google Cloud Console.

Second you have to make sure you have added the correct redirect URIs in your Google Cloud Console. The URIs should match the ones required by the Gmail connector and verify the Gmail API is enabled in your Google Cloud project and that the necessary permissions are granted

Sometimes, the issue might be related to expired tokens. Try refreshing the OAuth connection and re-authenticating and also clearing your browser cache might also help you.

Also please refer to the below thread this might also can you help you understand better and solve the issue:

https://learn.microsoft.com/en-us/answers/questions/524626/gmail-connector-does-not-work-in-logic-apps-design

I hope the above provided information might help you, if you have any further queries, please feel free to reach out to us.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Thankyou.
Rahul kumar 15 Reputation points

2025-01-08T08:06:22.6033333+00:00
App is running on consumption plan

I have added the following uri but still not working

GMAIL API is enabled

re - authenticate connection many times but still getting the same error message. After i re-authenticate, it display a message saying successful connection but then it throws the error back
Rahul kumar 15 Reputation points

2025-01-08T11:46:08.7833333+00:00

Below is the screenshot where i re-authorize which come out to be successful but then i get the connection error back. Please, let me know how can i resolve it. Any help would be greatly appreciated!
Shireesha Eeraboina 2,320 Reputation points Microsoft External Staff

2025-01-13T06:25:03.2233333+00:00

Hi @Rahul kumar ,

I am following up to see if you had a chance to review my previous response and provide the requested information. This will help us assist you further.

Thank you.
Shireesha Eeraboina 2,320 Reputation points Microsoft External Staff

2025-01-16T01:38:50.32+00:00

Hi @Rahul kumar ,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful.
Rahul kumar 15 Reputation points

2025-01-16T12:09:56.05+00:00

@Shireesha Eeraboina thank you for your support, there was some other issue with connector setup, i had support helped me during the call. It got fixed when i authenticate without using secret keys.
Shireesha Eeraboina 2,320 Reputation points Microsoft External Staff

2025-01-16T12:27:35.56+00:00

Hi @Rahul kumar ,

If you found the response helpful, please click Accept Answer and Yes for the provided answer. This will help other community members with similar issues find the solution more easily.

1 answer

Your answer

Shireesha Eeraboina 2,320 Reputation points Microsoft External Staff

2025-01-08T04:40:04.1466667+00:00

Hi @Rahul kumar ,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Firstly, you have to Ensure you're using the Logic App (Consumption) resource type, as the Gmail connector does not work with the Logic App (Standard) resource type and double-check that the Client ID and Client Secret you're using are correct and that the OAuth consent screen is properly configured in your Google Cloud Console.

Second you have to make sure you have added the correct redirect URIs in your Google Cloud Console. The URIs should match the ones required by the Gmail connector and verify the Gmail API is enabled in your Google Cloud project and that the necessary permissions are granted

Sometimes, the issue might be related to expired tokens. Try refreshing the OAuth connection and re-authenticating and also clearing your browser cache might also help you.

Also please refer to the below thread this might also can you help you understand better and solve the issue:

https://learn.microsoft.com/en-us/answers/questions/524626/gmail-connector-does-not-work-in-logic-apps-design

I hope the above provided information might help you, if you have any further queries, please feel free to reach out to us.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Thankyou.
Rahul kumar 15 Reputation points

2025-01-08T08:06:22.6033333+00:00

App is running on consumption plan

I have added the following uri but still not working

GMAIL API is enabled

re - authenticate connection many times but still getting the same error message. After i re-authenticate, it display a message saying successful connection but then it throws the error back
Rahul kumar 15 Reputation points

2025-01-08T11:46:08.7833333+00:00

Below is the screenshot where i re-authorize which come out to be successful but then i get the connection error back. Please, let me know how can i resolve it. Any help would be greatly appreciated!
Shireesha Eeraboina 2,320 Reputation points Microsoft External Staff

2025-01-13T06:25:03.2233333+00:00

Hi @Rahul kumar ,

I am following up to see if you had a chance to review my previous response and provide the requested information. This will help us assist you further.

Thank you.
Shireesha Eeraboina 2,320 Reputation points Microsoft External Staff

2025-01-16T01:38:50.32+00:00

Hi @Rahul kumar ,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful.
Rahul kumar 15 Reputation points

2025-01-16T12:09:56.05+00:00

@Shireesha Eeraboina thank you for your support, there was some other issue with connector setup, i had support helped me during the call. It got fixed when i authenticate without using secret keys.
Shireesha Eeraboina 2,320 Reputation points Microsoft External Staff

2025-01-16T12:27:35.56+00:00

Hi @Rahul kumar ,

If you found the response helpful, please click Accept Answer and Yes for the provided answer. This will help other community members with similar issues find the solution more easily.

Answer 1

Hi @Rahul kumar ,

Thank you for providing the details. I apologize for the delay in my response and any inconvenience this may have caused.

On the basis of the above provided details we are suspecting that Client ID and Client Secret may causing the issue to resolve that in the google console you have to configure the OAuth and after configuring that you will be getting the Client ID and Client Secret so paste those details in the required path.

So, to configure OAuth and get the Client ID and Client Secret below is the document for your reference we request you to proceed accordingly and share your concerns if you have any.

https://learn.microsoft.com/en-us/connectors/gmail/#creating-an-oauth-client-application-in-google

Thankyou.

Share via

Logic App throwing Connection Error : Invalid connection, please update your connection to load complete details

1 answer

Your answer