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My website has been deemed unsafe by Windows Defender. How do I clear this mistake so my clients can access it?

Amanda Carroll 5 Reputation points
2024-03-03T19:00:18.1966667+00:00

Please help. My website: <Removed> is being blocked by windows defender. Some potential clients and users see an error message (attached) that blocks them from going to my page saying my site has been reported for phishing. It's been cleared and is safe. How do I clear this warning so moms can access my site?

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  1. Reza-Ameri 17,011 Reputation points
    2024-03-04T21:03:20.5433333+00:00

    If the website still consider as unsafe, then you have option to report as safe.
    However, if it has been cleared , then you might need to clear DNS cache and try again.
    You may run the following command in the Command prompt:

    ipconfig /flushdns
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  2. Jing Zhou 7,750 Reputation points Microsoft Vendor
    2024-03-11T05:43:03.48+00:00

    Hi Amanda,

    If your website is blocked by Windows Defender and reported as phishing, you first need to ensure that your website is secure and does not contain any malicious software or links. You can solve this problem by following these steps:

    Scan your website: Use security tools or online services to scan your website and ensure that there are no malicious codes or vulnerabilities.

    Clean up malicious content: If you find that your website contains malicious content or links, please clean them up immediately.

    Update security measures: Ensure that your website software and plugins are the latest version and that necessary security measures have been taken, such as using firewalls, encrypted connections, etc.

    Submit for Review: Once you confirm that your website has been cleared of malicious content and is secure, you can submit your website for review so that Windows Defender can remove it from the blacklist.

    Request Review: You can contact the support team of Windows Defender and request them to review your website, explain the measures you have taken, and request them to remove your website from the blacklist.

    By following the above steps, you can clear the warning and restore customer access to your website. But please make sure your website remains secure at all times and conduct regular security checks to prevent similar issues from happening again.

    Please let me know if you have any other questions.

    Best regards，

    Jill Zhou

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