Anyone know how to remove Viva Engage as the MS KB article is out of date
I need to remove the access to Yammer/Viva Engage on our tennant. I found various PS scripts and this KB article. https://learn.microsoft.com/en-us/viva/engage/manage-engage-licenses-microsoft-365 In typical MS fashion they've made changes and…

Change Administrator Account
안녕하세요. 회사에서 마이크로소프트 계정을 사용하고 있습니다. 관리자 계정의 아이디와 비밀번호는 알고 있는데, 관리센터(https://admin.microsoft.com/ #/homepage)%EC%97%90"admin.microsoft.com") 에 로그인 하려고 하니, 모바일 authenticator 앱에서 인증하라고 나옵니다. 누구의 authenticator앱에 연동되어 있는지 알 수 없어서(아마 퇴사한 사람일 것…
Why I can't access word 2021 that I bought a two years ago?
Hi, Microsoft is suddenly blocking my access to word 2021 and want me to buy the 365 version. How could I reconnect with the word 2021? Thanks Hélène
Error when creating or modifying a workflow within a specific solution
I have imported a solution in a different development environment in power apps , everything was working as expected. however, since yesterday it appears a specific error when I try to modify or create a workflow within this specific solution The…
Outlook message, "“The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect.”
When I open Outlook 365, I repeatedly get the pop-up message, “The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect.” I have a Desktop PC and a subscription to Microsoft 365 and…
Document goes blank after unplugging HDMI cable
I recently connected a HDMI cable to my Mac to present a document. When I unplugged it, the document I had open went blank. The document had not been deleted but its contents were gone. I tried to restore the version history but for some reason there…

Oops! We're having trouble verifying your phone number
I can't sign up for Microsoft 365 for Education because of an error in the phone number verification step. I've cleared my cache and used an incognito browser but it still doesn't work. My country is VietNam


Document goes blank after unplugging HDMI cable
I recently connected a HDMI cable to my Mac to present a document. When I unplugged it, the document I had open went blank. The document had not been deleted but its contents were gone. I tried to restore the version history but for some reason there…
Authenticator not linked
Hi, Can someone please help. I am unable to access an email account as I keep getting Authenticator pop ups however I have a new mobile device therefore believe this is the reason why the Authenticator on my new device is not popping up with the prompt…
How to fix AADSTS50020 " Sign out and sign in again with a different Azure Active Directory user account."
My problem is that I had an Microsoft 365 account with University of Glasgow - now all my apps on my Macbook are connected to that account. The account was deactivated (I am no longer a student there) and deleted, however when I try to log in my other…
OneDrive will not load at Start up
After each start I am not offered the OneDrive icon in the system tray. When I try to start from the Start button, the app often stalls and fails...if it starts the icon is still missing. I am unable to sync my laptop to documents in the OneDrive cloud.…
How can I instal office 2024 professionnal plus
Good afternoon, I bought a key for office 2024 professionnal plus for the company I am about to create. However, when I want to download it on microsoft website, I have a message that say "service non available, please try later". It has been…
MSPUB.EXE error pop up
I downloaded Office 2024 Pro Plus LTSC and installed it. Then, I realised Publisher was not opening. I found out that the executable file for it was missing. I am using Windows 11. What should I do?
Please advise if the startup credits can be applied against MS365
Hi We have credit available on the Startup program and we previously could redeem against Ms365 usage. We are now being billed for MS365 and the billing support has recommended resolving with Azure. See image below Please advise ?
Having trouble verifying mobile number. Unable to create account on Microsoft 365 Business Premium after redeeming.
I got approved for azure 5k credits. I have not selected an account for this. I wanted to first register my domain by creating Microsoft 365 Business premium, and then using this account for using credits. However, I am not able to create the account.…
How do I update
How do I update my microsoft 365 account on my laptop
Account Renew Issues
Hi Please can someone contact me regarding this - Account information Organisation name: Browns Tree Solutions LTD Domain: brownstreesolutions.onmicrosoft.com Subscription name: Microsoft 365 Apps for business Subscription expiration date: 03 December…
event hubs
Hello I have 3 event hubs present insights-activity-logs insights-logs-auditlogs insights-logs-signinlogs I have been asked to confirm if these vent sources are present Microsoft 365 Defender (Event Hub Microsoft 365 Defender Alerts (Graph…
My VPN is missing and I have a subscription....
I have a microsoft 365 account and subscription was using my VPN like always then just yesterday it disappeared and is completely gone and I cant get it back. What do I do I need to do to get it back?
Change email address
How do I change my email address for Microsoft 365-the old email address has been cancelled and I am unable to retrive a code from that old address.