Reset mfa for Microsoft Developer 365 program E5 Subscription admin account

N Nuthan Kishore 0 Reputation points
2025-03-12T14:19:40.3333333+00:00

Hello Team,

I hope this email finds you well. I am writing to request assistance with resetting the Microsoft Authentication MFA for my Microsoft 365 E5 Subscription admin account, associated with the email address ******@5w41sv.onmicrosoft.com.

I have successfully reset my password using the parent subscribed account, ******@hotmail.com. However, when attempting to log in, I am prompted for MFA authentication with the message "Enter the code displayed in the Microsoft Authenticator app on your mobile device" and "Verify your identity Approve a request on my Microsoft Authenticator app."

I mistakenly removed my account from the Microsoft Authenticator app, which is preventing me from proceeding past this point. I would appreciate your help in resetting the MFA settings for my account. Please let me know if any additional information is required to facilitate this process.

Microsoft 365 Developer Program
Microsoft 365 Developer Program
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.Developer Program: A Microsoft program designed to help developers build cross-platform productivity experiences by giving them access to a developer subscription, sample data packs, documentation, training, experts, recommendations, and community events.
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