Azure VPN client starts but has a blank white window, never get the option to connect

Doug Casey 0 Reputation points
2025-03-12T00:40:13.48+00:00

You don't have a tag for Azure VPN, or Azure VPN Gateway.

I can't connect to our VPN from one PC. Others work fine.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,296 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. S.Sengupta 22,446 Reputation points MVP
    2025-03-12T01:09:29.3566667+00:00

    Reboot the system and recheck the issue.


    Right-click the Azure VPN Client icon and select Run as administrator.


    Open File Explorer and type:

    %LocalAppData%\Microsoft\AzureVpn

    Delete all contents inside the folder and restart the client.


    Uninstall and Reinstall Azure VPN Client from Microsoft Store.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.