Unable to create refund request

Question

I recently created an Azure subscription to explore its services. I mistakenly provisioned a high-end SQL Server instance, leading to unexpected charges of over $800, even though I was not actively using the service.

Additionally, I attempted to create a support ticket regarding this issue, but I am encountering an error preventing me from proceeding. A screenshot of the message is attached for reference.

Answer 1

Hello Shujaat Siddiqui,

Thanks for your question.

Can you try the steps here to create a support ticket?: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

You also can attempt going via Global Support https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola