Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application

Question

I am just trying to learn, and I get this error no matter what.

I've used my work email, two personal emails, even one that I created as a hotmail.com email that has an active Azure subscription and no matter what I see the same error.

Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application

Answer 1

Hi JakeTK,
We appreciate your patience. We have notified our internal team of the issue and suggest you to follow this temporary workaround as suggested by TP:

You can workaround the issue by first Activating the sandbox (solving puzzles, reviewing permissions, etc.) and then once you see the sign-in box appear on the right open a new browser tab. In this new tab, browse to https://shell.azure.com. If your existing sandbox hasn't expired you can use that instead of activating a new one.

When prompted, click Bash (the exercise has both PowerShell and Bash. You can switch between them as needed using button above cloud shell window).

Next choose No storage account required, for Subscription select Concierge Subscription, and click Apply.

After several seconds delay while a cloud shell is requested and connected to, you should see $ prompt. At this point you can complete the exercises instructions, copy/paste code from exercise tab to cloud shell tab as needed, etc.

Answer 2

Hi,

You should be able to work around the issue by first Activating the sandbox (solving puzzles, reviewing permissions, etc.) and then once you see the sign-in box appear on the right open a new browser tab. In this new tab, browse to https://shell.azure.com. If your existing sandbox hasn't expired you can use that instead of activating a new one.

When prompted, click Bash (you can switch to PowerShell using button above cloud shell window if needed)

Next choose No storage account required, for Subscription select Concierge Subscription, and click Apply.

After several seconds delay while a cloud shell is requested and connected to, you should see $ prompt. At this point you can complete the exercises instructions, copy/paste code from exercise tab to cloud shell tab as needed, etc.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP