Intune desktop screen update fails with a conflict

Tony Lawn 0 Reputation points
2025-03-11T13:52:35.05+00:00

Have set the screen update path in Intune but although every other update is provisioned the desktop background and lock screen are not.

Microsoft Intune Compliance
Microsoft Intune Compliance
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Compliance: Adhering to rules, standards, policies, and laws.
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  1. ZhoumingDuan-MSFT 16,520 Reputation points Microsoft External Staff
    2025-03-12T02:43:23.6066667+00:00

    @Tony Lawn, Thanks for posting in Q&A.

    For your issue, could you please confirm us some information? Did you create another wallpaper policy and assign to the same user group or device group? For the conflict error, it happens when different policies update the same setting to different values.

    https://learn.microsoft.com/en-us/mem/intune/configuration/device-profile-troubleshoot#conflicts

    Please unassign the first policy from the device and only assign the other policy to this group. Sync policy on device side and see if the issue can be fixed.

    Also, here is a link you can refer to update the wallpaper with the same policy and will not cause conflict.

    https://cloudinfra.net/how-to-set-desktop-and-lock-screen-wallpaper-using-intune/

    Please check above information, if there is any update, feel free to let me know.

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