How to delete a resource that is billed but cannot be found

Question

We get billed for a resource that we do no longer need and want to delete, but cannot delete, as the resource is not found.

Answer 1

This can be a tricky situation, but here are some steps you can take to resolve it:

1. Check Subscription and Resource Group:
   • Ensure you're looking in the correct subscription and resource group. Sometimes resources are created in unexpected groups or subscriptions.
2. Use Azure Cost Management:
   • Navigate to the "Cost Management + Billing" section in the Azure portal.
     • Identify the resource incurring charges by checking the cost analysis. This can help you locate the resource's details.
3. Azure CLI or PowerShell:
   • Use Azure CLI or PowerShell to list all resources in your subscription. For example:
     az resource list --output table
4. Check for Hidden Resources:
   • Some resources might be hidden due to permissions or specific configurations. Ensure you have the necessary permissions to view all resources.
5. Contact Azure Support:
   • If you still can't locate the resource, reach out to Azure Support. They can help you identify and resolve the issue.
6. Delete Billing Association:
   • If the resource truly no longer exists but is still being billed, Azure Support can assist in removing the billing association.

Answer 2

Hi Firat,

thank you for your reply. We already used the "Cost Management + Billing" section to find the resource, but if we click on it we will get a "Resource not found" error (404).

And we also tried to find (and delete) the resource via Azure CLI. But the resource is also not listed there.

Therefore we now wanted to reach out to Azure Support, which is not possible without asking questions here.

How can we reach out technical support?