Issue with Data Overlap Between Projects in Azure Document Intelligence

Question

Problem Statement:

I'm experiencing an issue in Azure Document Intelligence where labels and files from one project are appearing in another, even though both projects are created under different Document Intelligence services.

Key Details:

• Both services are within the same Azure subscription but are intended to function independently.
• Each project is supposed to have its own distinct labels and documents.
• However, when accessing the label data section in the studio, I can see labels and files from the other project.
• There’s a possibility that both services might be using the same storage account or blob container, but I'm unsure if this is causing the issue.
• Cache clearing and verifying endpoint URLs did not resolve the problem.

I am new to the Azure platform, but as a Power Platform developer, I am keen to learn Azure for better integration. Any guidance or suggestions to ensure proper isolation between Document Intelligence projects would be greatly appreciated!

Answer 1

Hi Abhishek Bachhav,
The issue you're experiencing with Azure Document Intelligence projects having overlapping labels and files likely stems from the shared storage account or blob container configuration

• Check the storage account and blob container settings for both Document Intelligence services. Ensure that each service is using a distinct storage account or at least a separate blob container within the same storage account.
• Check the project settings for each service and confirm the correct storage account and container are linked.
• While clearing the cache didn't resolve the issue, try logging out and logging back into the Azure Document Intelligence Studio. Alternatively, use a different browser or incognito mode to rule out browser-specific caching issues.
• If the services are within the same Azure subscription, consider creating separate resource groups for each service to ensure better isolation.

Hope this helps. Do let us know if you have any further queries.

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Answer 2

Thank you @Anonymous , I will try this solution and let you know here.