Bug Check DumpFile The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116

Question

Recently for a few days, My system restarts randomly only while playing games and I checked for overheating, but that was not a problem, when I checked the event listener I was shown the following error. "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffff9a85c8bf7010, 0xfffff8029a5c6790, 0xffffffffc000009a, 0x0000000000000004)". I'll attach the minidump files too for info. Please let me know what causes it. Drivers are up to date

https://mega.nz/file/VzdmWJya#lW1OQqYk2UiD-lMLtXazSoTGsz3Ye6iQkq3G629mgz4
Minidump file

Answer 1

Hello,

Thank you for posting in Microsoft Q&A.

Based on the description, I understand your question is related to BSOD.

The VIDEO_TDR_FAILURE bug check has a value of 0x00000116. This bug check indicates that an attempt to reset the display driver and recover from a timeout has failed.

You may need to install the latest updates for your display driver, so it properly supports the TDR process.

Hardware issues that affect the ability of the video card to operate properly, including:

Over-clocked components, such as the motherboard

Incorrect component compatibility and settings (especially memory configuration and timings)

Insufficient system cooling

Insufficient system power

Defective parts (memory modules, motherboards, etc.)

Visual effects, or too many programs running in the background may be slowing your PC down, so the video card can't respond as necessary.

Have a nice day.

Best Regards,

Molly

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