SCCM Failed to download content id 16813815. Error: The directory name is invalid.

Question

SCCM worked last week. This morning, every update I try to download I get the following error:

Failed to download content id 16813815. Error: The directory name is invalid.
```AV has been uninstalled.

Answer 1

Hi, @Daniel Kaliel

Thank you for posting in Microsoft Q&A forum.

Here are a few steps you can try to resolve the issue:

1. Check the Path: Ensure that the directory path specified in SCCM is correct and accessible. Verify that there are no typos or invalid characters in the path.
2. Permissions: Make sure that the SCCM server and the user account running the SCCM console have the necessary permissions to access the directory. This includes both NTFS and SMB permissions.
3. Run as Administrator: Sometimes, running the SCCM console as an administrator can resolve permission-related issues.
4. Check Logs: Review the SCCM logs, such as PatchDownloader.log and CAS.log, for more detailed error messages. These logs can provide additional insights into what might be causing the issue.
5. Recreate the Deployment Package: If the issue persists, try recreating the deployment package and re-download the content.

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