Credit card being mischarged.

Tevin Kimple 0 Reputation points
2025-03-10T15:04:44.17+00:00

My credit card on file was charged more than just the subscription I paid. The azure subscription said I've charged $319.42 and overdrafted my account from a project I've completed from Microsoft learn platform.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Ravi Kanth Koppala 3,231 Reputation points Microsoft Employee
    2025-03-11T00:22:59.85+00:00

    @Tevin Kimple

    Sorry for the inconvenience that may have caused you. For refund related queries or issues please contact Azure support request.

    Please make sure to provide all the details properly, because you'll be prompted for more information, which can vary depending on what type of issue you selected.

    Please go through the Problem description and fill out the necessary details, and problem type as billing.

    User's image

    Then follow the document and create a support request. The support team will help you accordingly.

    Hope this helps!

    Please reply if there are any challenges. Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be appreciated and helpful to others.

    Thanks


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