Being charged for cloud services since past 2-3 months

Question

I cancelled my susbcription deleted all storage still being charged also my request ticket fails to submit

Answer 1

Hi Shreya pandya

verify that your cancellation was successful. Check your email for a confirmation message. If you didn't receive one, it might indicate that the cancellation didn't go through

If you have multiple accounts with the same payment method, ensure none of them are still active. This is a common reason for continued charges

Below is the global link to raise a request with free of cost
https://support.microsoft.com/en-gb/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

If you have any further queries, do let us know.

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