Trying to submit an AZURE refund request and the only response is: Can’t request a refund Please try again or submit a support request.

Question

Trying to submit a refund request for an AZURE account but the refund request gets stuck in a loop:

Can’t request a refund

Please try again or submit a support request.

Does anyone have a recommendation?

Answer 1

Hello Learn Azure,

Thanks for your question.

The best option here is to contact support. You can create a support request here: https://azure.microsoft.com/en-us/support/create-ticket

Just select Billing. Billing tickets are completely free.

You can also cal global support here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola