Need soft deleted Managed HSM purged ASAP

Question

We made two Managed HSM key vaults with purge protection and they are billing us $$$ that will be in the thousands before the retention period is over.

We need these hard deleted ASAP.

Answer 1

Hello @Maury Hill,

I understand that you have created two managed HSM instances and soft-deleted the keys, now you would like to avoid billing for these resources.

Since you created a Managed HSM with a purge protection period, it remains in a soft-deleted state and cannot be permanently deleted until the retention period expires. During this time, you will continue to be billed for the HSM. Once the retention period ends, the Managed HSM will be automatically purged.

Because purge protection is enabled, neither the HSM nor its keys can be purged before the retention period ends. Additionally, the retention period cannot be shortened after creation.

The only option in this case is to work with your account team to contact our finance/billing department and request a refund. Please create a support request with the Billing team through the Azure Portal or by following this link. If you're unable to create a support ticket, let me know—I can submit one on your behalf using your entitlement and escalate it to the Billing team for a refund.

Billing implications

I hope this information is helpful. Please feel free to reach out if you have any further questions.

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