Document is not able to read correctly using Document AI intelligence

Mohsin Khan 0

Hey Guys,

Document is not able to read correctly using the Document AI intelligence.

I observed during the reading of the document that it is reading vertically instead of horizontally line by line.

Please refer the image for the reference.

SriLakshmi C 3,250 Reputation points Microsoft External Staff

2025-03-11T10:03:34.0566667+00:00

Hello Mohsin Khan,

As you mentioned referring to an image, but no image has been provided.

If Document AI is reading the text vertically instead of horizontally, it could be due to the document's layout or how the text is structured. The Document Intelligence layout model analyzes documents by recognizing geometric and logical text structures, which may lead to unintended reading orientations.

To improve accuracy, please consider the following steps:

Ensure the document is formatted for horizontal reading. If text is arranged vertically, the model may interpret it accordingly.

High-resolution images improve text recognition. Ensure document images are clear and meet the Read API's input requirements.

For complex layouts or mixed text orientations, preprocess the document by rotating or adjusting its layout before sending it to the Document Intelligence service.

Please refer this Document Intelligence read model.

I Hope this helps. Do let me know if you have any further queries.

Thank you!
SriLakshmi C 3,250 Reputation points Microsoft External Staff

2025-03-12T06:57:40.1133333+00:00

Hi Mohsin Khan,

Did you get any chance to review the above response. Thank you!

Your answer