Need suggestions for implementing solution for low mic issue

Question

In my environment, the T14 G3 model is facing a location mic issue during Teams calls. I have found a solution and prepared a fix script that will uninstall certain drivers, restart the machine, and then install an audio driver recommended by Lenovo, which resolves the issue. I have manually tested this fix successfully, but now I need to deploy it on a large scale using SCCM.

So, first, the fix script needs to be executed, followed by a system restart, and then the audio driver package should be installed. I have already created SCCM packages for both the fix script and the audio driver, but I am a bit confused about how to implement them together (fix script execution + restart + audio driver package installation).

Please provide me with a solution in SCCM, preferably with screensho

ts.#SCCM #MECM

Answer 1

I am a bit worried about the restart if we deploy the setup via a task sequence.

Will the user receive a notification?

Yes, we could use task sequence notification.

I mean, should I add a line for restart in the driver removal script, or should I add a restart step in the task sequence after driver removal package step?

Restart step in the task sequence after driver removal package step

Can you share a screenshot as an example?

Answer 2

Hi,

To deploy your fix script and audio driver package using SCCM, you can create a task sequence that will handle the execution of the script, restart the machine, and then install the audio driver.

Which step did you encounter difficulty?

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After the way you tag questions on Q&A is updated, for any "Microsoft Configuration Manager" related problem, you can tag it with "Microsoft Intune", and then "Microsoft Configuration Manager" as the child tag.

Answer 3

Hi,

Have you tried to install the new driver w/o restart directly? Commonly, the new driver overwrites the existing one and work smoothly even no restart. (for example, with /norestart switch in the command line or pressing "No" when prompting restart with interactive mode)

Regards,

Alex