How do I recover a damaged Word document?

Question

I have tried following all the steps that I could find online, but it doesn't really seem to work. I also noticed that I am having problems logging into my OneDrive, but I don't know if it's related.

Thanks!

Answer 1

Hi,

Did the problem appear in all Word documents?

Where did you save the documents?

I suggest you open a new blank document and go to File- Open and Browse the document, then check if it can open without problem.

I suggest you refer to this support article and try the methods to help you troubleshoot the damaged problem in Word:

https://learn.microsoft.com/en-us/office/troubleshoot/word/damaged-documents-in-word

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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