how do i get 32bit windows 8.1 and phienex award bios to always see my asus dvd /cd player

Question

my 32bit windows 8.1 and my phienex award bios sometimes see my asus dvd/cd player also when i play Heros of Might and Magic it hangs and cd/dvd is gone

Answer 1

Hello,

It sounds frustrating to have your DVD/CD player intermittently recognized. Here are some steps you can try to ensure your ASUS DVD/CD player is consistently recognized by both your BIOS and Windows 8.1:

Check Physical Connections:

Ensure that all cables (SATA/IDE and power cables) are securely connected to the DVD/CD player and the motherboard.

Update BIOS:

Check if there is a BIOS update available for your motherboard. Updating the BIOS can sometimes resolve hardware recognition issues.

BIOS Settings:

Enter the BIOS setup (usually by pressing a key like F2, F10, or DEL during startup).

Ensure that the DVD/CD player is set to be detected automatically. Look for settings related to SATA configuration and ensure the drive is enabled.

Update Drivers:

In Windows, go to Device Manager (you can search for it in the Start menu).

Expand the "DVD/CD-ROM drives" section, right-click on your ASUS drive, and select "Update driver".

Best Regards,

Hania Lian

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