Hello,
Thank you for posting in Q&A forum.
Based on my understanding of the problem, I suggest you try the following steps to see if it can be solved:
Press Windows key + X
Go to Settings.
Click Update and Security.
Click Troubleshooter then Additional troubleshooter.
Look for Windows Store Apps and run the troubleshooter.
Press Windows key + R.
Type wsreset.exe and hit Enter.
Wait for few seconds while it is resetting the Store cache.
Press Windows key + X.
Click Windows Powershell Admin.
Copy and paste the command below and hit Enter.
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Restart your computer and try to download the app in Store.
I hope the information above is helpful.
Best regards
Zunhui
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