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Canadian users experienced application timeouts from a static website to API and database servers in the Central US on Monday morning, 3/3/25, between 7 AM CST to 2 PM CST. Were there any network issues reported during that timeframe?
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Hi Mil,
Welcome to Microsoft Q&A forum.
Could you please share the error message you received during the application timeouts? Additionally, could you confirm which database you are using in relation to this issue?
Thank you for responding Mahesh, our users were experiencing timeouts
RequestError: Timeout: Request failed to complete in 30000ms
We heard there were server errors in Canada at that time but we are unable to confirm if it caused our timeout issues we experienced. Here is an article we found.
https://www.thestar.com/business/microsoft-outlook-service-returns-after-second-outage-in-canada-within-days/article_58df0dd4-f851-11ef-ab26-3f963894257e.html
Hi Mil,
Could you please let us know what happens when you try to connect to your databases? Additionally, could you specify which databases you're attempting to connect to?
Hi Mil,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Hi Mahesh, thank you for the follow up question. We no longer have the issue it seemed to happen on that particular day 3/3/25. I was wondering how to find out if there was a network issue that caused the outage.
Hi Mil,
Thank you for your response. I'm glad to hear you have no issues with the thread. If you have any further questions, please let us know.