Outlook Reply does not leave room to write and includes reply text in sender header

Question

Outlook Reply does not leave room to write and includes reply text in sender header

Holly Robinson 0

Does anyone know how to fix this? It doesn't happen to all the emails, only certain ones. But it's a company I correspond with a lot so it's getting annoying.

I'm running MacBook M4 pro, Sequoia OS. Recently uinstalled and reinstalled Outlook to fix some sync errors (that worked) but now this is happening. I've seen a few other folks have the same issue.

2 answers

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Answer 1

Joan Hua-MSFT 4,950 Microsoft External Staff

Hi @Holly Robinson

Welcome to our foum!

Does the issue occur recently on Outlook Desktop Client?

Do you have any specific operation before the issue occurred?

To further confirm if the issue is more related to Outlook desktop client, if possible, please log in to your web mail and do the same test to check if the issue persists.

Would you please provide a screenshot of the issue? (In order to avoid privacy leakage, please remember to hide your personal information.）

What is the version of your Outlook? It is recommended that you please check the Outlook client version (Help>Check for Updates) and try to upgrade to the latest version to see if the problem is resolved.

In addition, considering data file corruption, it is proposed that you create a new profile, re-add your account to the new profile and check if the same issue still occurs.

Hope it helps!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Joan Hua-MSFT 4,950 Reputation points Microsoft External Staff

2025-03-12T02:09:02.08+00:00

Hi @Holly Robinson

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum. Warm thanks！
Holly Robinson 0 Reputation points

2025-03-12T14:00:05.4966667+00:00

Does the issue occur recently on Outlook Desktop Client? Yes

Do you have any specific operation before the issue occurred? I hit reply? not sure what you mean by "specific operation.

What is the version of your Outlook? It is recommended that you please check the Outlook client version (Help>Check for Updates) and try to upgrade to the latest version to see if the problem is resolved. Microsoft Outlook for Mac v16.95
I literally just reinstalled the software last week. I assume it's the latest version.

Would you please provide a screenshot of the issue? (In order to avoid privacy leakage, please remember to hide your personal information.） See below.

I found the following workaround:

Outlook / Settings
Composing
Then under Replies/Forwards: Attribution of original message

Choose "Custom" (you can leave what is prefilled).

It will change the look from the full address info to

"On 3/7/25, 12:14 PM, (original sender email) wrote:"

which I actually like better, takes up less space. Then just arrow up and reply.

Answer 2

reply issue

I'll try here. I have replied to Joan's message 2x but it doesn't post. Above is a picture of the issue. I am working on the latest Desktop Outlook for Mac v16.95.

I found the following workaround:

Outlook / Settings / Composing

Then under Replies/Forwards; Attribution of original message

Choose "Custom" (you can leave what is prefilled).

It will change the look from the full address info to

"On 3/7/25, 12:14 PM, (original sender email) wrote:"

which I actually like better, takes up less space. Then you can just arrow up and reply.

I found the following work-around:

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Outlook Reply does not leave room to write and includes reply text in sender header

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