Microsoft Learn Sandbox issue .

Question

For a while now I am stuck on the following module because my Sandbox won't activate so that I can run Azure Cloud Shell:
"Introduction to scripting in PowerShell" - https://learn.microsoft.com/en-us/training/modules/script-with-powershell/

When activating ACS I have get the following error:
Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '18fbca16-2224-45f6-85b0-f7bf2b39b3f3' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

I've tried InPrivacy Window and also in other browsers than Edge.

I have a personal account which is connect to Microsoft Learn and I have a Concierge Subscription.

Any help on how to solve this issue?

Thanks in advance.

//Ignacio Dinchong
Oslo

Answer 1

Hello Ignacio Dinchong

Thanks for your question

This happens if If your account is associated with another tenant (e.g., your company’s), the sandbox environment can’t grant access. Personal accounts often resolve this automatically

Can you please try the work around solution suggested by TP here?

https://learn.microsoft.com/en-us/answers/questions/2184138/learn-sandbox-sign-in-button-not-working
It resolve the issue in this scenario, so you can give it a shot since you have already done the basic troubleshooting

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola