Front Door and CDN profile - CommittingMigration

Question

I had 2 MS front door / CDN profiles setup they were both prompting me to migrate them from the classic Microsoft CDN to the new Front Door Standard / Premium.

I followed all of the steps for the recommended migration process and on the first everything worked fine but on the second it's been stuck for several hours now:
Status: CommittingMigration

The Activity Log doesn't give me alot other than:

"statusMessage": "{\"status\":\"Failed\",\"error\":{\"code\":\"ResourceOperationFailure\",\"message\":\"The resource operation completed with terminal provisioning state 'Failed'.\",\"details\":[{\"code\":\"InternalError\",\"message\":\"Sorry, it looks like there was an error on our end. Please contact Support if you keep having this problem.\"}]}}",

I'm not in a situation where I can't do anything with this as it says "This profile cannot be edited during migration."

If I go to Migration under Settings then it still says: "Migration to new Front Door profile in progress." but both the Migrate and Abort migration buttons are greyed out

Answer 1

Hello Scott Catterall,

Greetings.

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

To troubleshoot you issue further, we will need a specialized 1:1 session, where a support engineer can have a screen share session and help you with your issue.

Refer below document to create support ticket:

https://learn.microsoft.com/en-us/azure/cdn/classic-cdn-retirement-faq#what-are-the-available-resources-for-support-and-feedback

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Please feel free to reach out if you have any further queries. I'll be happy to assist you.