I am unable to log into Language Studio using the email that is attached to my subscription

Question

I have an Azure subscription using my personal email. It has worked for all the tools (portal, foundry, vision, entra, etc.) but when I try to log into the Language Studio, I get an error message that I cannot use my personal email and I must use an organization. My subscription is attached to my personal email and I do not have an organization. It seems that this is a recent issue and others are seeing the same issue. Please let me know how to get around this error so I am able to continue.

Answer 1

If you don’t already have an organization, you can create a Microsoft Entra ID (formerly Azure AD) tenant for free.

• Go to the Azure portal and navigate to Microsoft Entra ID.
• Click Create a tenant and follow the steps to set up a new tenant.
• Once the tenant is created, you can add your personal email as a user in this tenant.

After creating the tenant, associate your Azure subscription with it:

• Go to the Subscriptions blade in the Azure portal.
• Select your subscription.
• Click Change directory and select the new tenant you created.

If the issue persists, open a support request through the Azure portal to escalate your issue.