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how to make my macs key board and touch pad compatible with win11LoT vesion

Anonymous
2024-10-20T20:08:54+00:00

I’m using a MacBook Pro (model A2289, mid-2020) with an Intel i5-8257U processor. A few weeks ago, I upgraded from Windows 10 Pro to Windows 11 Pro by using the Run command (Ctrl + R), entering the file path, and adding "/product server" at the end. This allowed me to upgrade to Windows 11 without needing TPM 2.0. However, after the upgrade, Windows 11 performance was unstable. Since I didn’t want to revert to Windows 10, I downloaded the Windows 11 LTSC version from the Windows Evaluation Center. After that upgrade, my keyboard and touch bar stopped working, so I can't type my password or do anything. Please help me think of a way that I don't need to reinstall the whole system

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  1. Anonymous
    2024-10-22T07:04:10+00:00

    Hello Andx757，

    Thank you for posting in Microsoft Community forum.

    Let's try a few steps to see if we can get your keyboard and touch bar working without needing to reinstall the whole system:

    1. Boot Camp Drivers:

    Ensure that you have the latest Boot Camp drivers installed for Windows 11. Sometimes, missing or outdated drivers can cause issues with hardware compatibility.

    1. Reset SMC (System Management Controller):

    This can sometimes resolve hardware issues. To reset the SMC on your MacBook Pro, follow these steps:

    • Shut down your MacBook Pro.

    • On the built-in keyboard, press and hold the Shift + Control + Option keys and the power button simultaneously for 10 seconds.

    • Release all keys and the power button, then press the power button to turn on your MacBook Pro.

    1. Check Device Manager:

    Open Device Manager in Windows and look for any devices with a yellow exclamation mark or a red "X". These indicate driver issues. Right-click on the problematic device and select "Update driver" or "Uninstall device" (you can reinstall the driver afterward).

    1. Touch Bar Settings:

    Go to System Settings > Keyboard > Touch Bar Settings. Ensure that the "Show Control Strip" option is enabled and that the Touch Bar is set to "App Controls".

    1. Boot Camp Control Panel:

    Open the Boot Camp Control Panel in Windows and check if there are any settings related to the Touch Bar that might need to be adjusted.

    1. Safe Mode:

    Try booting your MacBook Pro into Safe Mode to see if the keyboard and touch bar work there. If they do, it might indicate a software conflict that can be resolved by identifying and removing the problematic software.

    I hope the information above is helpful.

    If you have any question or concern, please feel free to let us know.

    Best Regards,

    Haijian Shan

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