Share via

problem in Remote desktop

Anonymous
2024-09-09T10:28:02+00:00

I have windows server 2012 r2 I can connect to it by using remote desktop with no problem. But when I try to connect to same server by remote desktop by same username and password through VPN give me wrong username or password

It is first time I see this problem if you please tell me any way to fix this problem

Many thanks

Windows Server Remote and virtual desktops Remote desktop clients

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments
Accepted answer
  1. Anonymous
    2024-09-09T12:17:50+00:00

    Hello,

    Thank you for posting in the Microsoft community forum.

    You can try the following steps to troubleshoot the problem:

    1. Make sure your VPN is configured correctly and allows RDP traffic. You can use the ping command to test the connectivity between the local client and the remote server.
    2. When you use a Microsoft account to log in to a remote desktop, the format is “MicrosoftAccount\ account email”. If you are connecting to a DOMAIN remotely through a VPN, try using a Username format such as "DOMAIN\username" or "******@domain.com".
    3. Check whether NLA(Network Level Authentication) is enabled on your server. If so, try disabling it temporarily and see if you can fix the problem.

    I hope this helps. If you have any follow-up questions, please contact us.

    Best regards

    Jacen

    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest